Tell us how we could make the product more useful to you and others.
Clearing older chats/sessions to improve performance
I noticed that with the new update, the performance of the chat session is directly affected by the number of enquiries that exist on the chat. It even causes a lag sometimes, up to 10 secs when you type your inquiries. Is it possible to clear some of these older enquiries manually? Even if that means losing some of the data that is used, it is still better than starting a whole new chat and trying to remember what you have instructed over the past months. Any other suggestion is also welcomed as long as it increase performance.
Unable to upload document
upload button worked, i could add a document and looked like it was uploading, but then the document just dissappeared and nothing happened.
prompt area not visible in my browser
I am not able to see the prompt area when I type. Seems it is not compatible with my browser or screen format.